Legal Notice:

The website 1811SOLUTIONS is owned by 1811SOLUTIONS, Marko Ličina s.p., which is also the controller of your personal data.

With this Privacy Policy, we inform you about how we collect, process, and protect your personal data and why we need it. Before using the website www.1811SOLUTIONS.eu, please read this privacy policy carefully.

At 1811SOLUTIONS, we take your privacy seriously and ensure that your data is processed in compliance with applicable laws, including Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and the Personal Data Protection Act (ZVOP-2).

We respect your privacy as much as our own. Therefore, we do not use analytical or other tracking tools to monitor your visit to our website, meaning you remain anonymous as far as we can ensure. However, as everywhere else, complete anonymity does not exist.

What data do we process and why?

Data you voluntarily provide:

If you contact us via the contact form or email, we process the data you provide, such as:

Email address
Full name
Phone number (if necessary)
Organization (if necessary)
Purpose of inquiry

We use this data exclusively for communication with you and for processing your inquiry.

Automatically collected data:

When you visit our website, certain technical data may be collected automatically:

Browser type
Access time
IP address

This data is anonymous and used solely for website security and abuse prevention.

Cookies: 🍪

Cookies are small text files stored on your device when you visit our website. We use them to enhance user experience and ensure the proper functioning of the website.

✅ Essential cookies – Enable basic website functions and are always active. Without them, the website would not function properly.

❌ We do not use analytical, advertising, or tracking cookies that would enable your identification.

Users can manage cookies via browser settings and delete stored cookies at any time.

Legal basis for data processing:

We process your data based on the following legal grounds:

Consent – If you voluntarily provide your data for communication.
Contractual obligation – If data is required for providing our services.
Legitimate interest – If data processing improves website security and functionality.
Legal obligation – If required by government authorities.

Your rights regarding personal data:

As an individual, you have the following rights under GDPR and ZVOP-2:

Right to be informed – Know how your data is processed.
Right of access – Request access to your personal data.
Right to rectification – Request corrections to inaccurate data.
Right to erasure ("right to be forgotten") – Request deletion of your data if there is no legal basis for retention.
Right to restriction of processing – Request a limitation on data use.
Right to data portability – Receive your data in a structured format and transfer it to another controller.
Right to object – Object to data processing based on legitimate interest.
Rights regarding automated decision-making and profiling – Request human review of automated decisions.

To exercise any of these rights, please contact us via the details provided below.

How do we protect your data?

We protect your data against unauthorized access, use, or disclosure using technical and organizational measures.

Despite all security measures, it is important to be aware that data transmission over the Internet is never completely secure.

Links to other websites:

Our website may contain links to external websites that are not under our control. We assume no responsibility for the protection of personal data on those sites. We recommend reading their privacy policies.

Legal disclosure:

All collected, used, or received information will only be disclosed if required by law (e.g., in response to a court order or similar legal process). We may also disclose data if necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or in response to government requests.

Complaint Authority:

If you believe that we are violating your rights regarding the processing of your personal data, you have the right to file a complaint with the Information Commissioner of the Republic of Slovenia:

Information Commissioner RS
Dunajska cesta 22, 1000 Ljubljana
📧 Email: gp.ip@ip-rs.si
📞 Phone: +386 1 230 97 30
🌍 Website: www.ip-rs.si

Of course, you can also contact us directly to find a solution together.

Contact Information:

If you have any questions regarding this privacy policy or the processing of your personal data, you can contact us via:

📧 Email: gdpr@1811solutions.eu
🌍 Website contact form: Contact form

Copyright and Limitation of Liability:

All content on this website is protected by copyright. Copying, distributing, or any other use of these materials is not permitted without written permission from 1811SOLUTIONS.

All intellectual property rights to the content on this website belong to 1811SOLUTIONS.

We are not responsible for any losses due to inaccuracies or incomplete information on this website or for losses resulting from interruptions in data transmission over the internet.

When using web forms, we strive to limit the number of required fields to the minimum necessary. We are not liable for losses resulting from the use of data, advice, or ideas obtained through this website or on behalf of 1811SOLUTIONS.

Validity:

This privacy policy is effective as of December 1, 2024, and may be updated periodically. Any changes will be posted on this website.

The website was last updated on February 3, 2025.

Terminology used:

Personal Data: Any information relating to an identified or identifiable individual (hereinafter: "data subject"). An individual is identifiable if they can be directly or indirectly identified based on specific identifiers such as name, identification number, location data, online identifier, or other factors related to their physical, genetic, psychological, economic, cultural, or social identity.
Data Subject: Any natural person whose personal data is being processed.
Data Processing: Any action or set of actions performed on personal data, either automatically or manually. This includes collection, storage, organization, modification, use, access, disclosure, transfer, adaptation, restriction, deletion, or destruction of data.
Restriction of Processing: A process in which stored personal data is specifically marked to temporarily or permanently limit its further processing.
Profiling: Any form of automated processing of personal data that allows analyzing or predicting an individual's characteristics, such as behavior, economic status, health, interests, location, or movement.
Pseudonymization: A method of processing personal data where data is altered so that it can no longer be linked to a specific individual without additional information. Such additional information is stored separately and protected with security measures to prevent unauthorized access.
Controller: A person, company, or entity that determines the purpose and means of processing personal data (e.g., website owner).
Processor: A person, company, or entity that processes personal data on behalf of the controller.
User: A person, company, or entity that has been granted access to personal data. This does not include public authorities that obtain data as part of official investigations or legal proceedings.
Third Party: Any individual, company, or entity that is not the controller, processor, or an authorized person processing data under the controller's or processor’s supervision.
Data Subject's Consent: A clear, voluntary, and informed statement or other action by which the individual gives consent for the processing of their personal data.